Terms, Shipping & Returns
- SHIPPING COSTS
Logo and personalised golf ball purchases
Express Next Day Shipping to UK is charged at £10 flat rate.
Shipping to EU is charged at a one off charge of £30.00 for orders up to 25 Doz - for EU orders over 25 Doz please contact to arrange. For International destinations, phone for shipping quotation
All other promotional item purchases
SHIPPING IS FREE! (UK Only)
- DELIVERY TIMES Standard delivery is normally 1 to 2 days for artwork proof and delivery is then usually 7 working days following artwork approval and payment. Callaway logo ball orders may take longer, circa 10 working days after logo approval
- Express Service orders: (Titleist, Srixon & Wilson) Delivery in 3-6 working days charged at £50/£30. The usual logo proof service may not be available
- For all orders ....please state any deadlines or important information in the Comments area when checking out.
- OUT OF STOCK? In the unusual event of your item is out of stock, we will back order it for you. You will always be emailed with the option to cancel or switch to another product if you'd rather not wait.
- RETURNS AND EXCHANGES If you are unhappy with your purchase, for any reason, initially please contact us by phone and we can discuss the problem or ask for a sample selection of logo printed balls to be returned to us for inspection. If a re-print is authorised we will uplift any faulty goods at our cost.
- Refunds will not be applicable for logo golf balls that have missed stated delivery deadlines unless agreed by Logo Golf Ball Ltd
- For full refunds, within 10 days of receipt, Logo Golf balls Ltd and supplying manufacturers must agree there is a printing or manufacturing error following inspection. Products will be uplifted (unused and in their original packaging) , for exchange or full refund. We cannot be held responsible for goods lost or stolen in transit.
- VAT All prices exclude VAT @ 20%, which is added on checkout.
- Zero VAT EU exports orders: If a valid EU VAT number is supplied on checkout you will not be charged UK VAT.
Logo Golf Balls Ltd
Oake Manor Golf Club, Oake, Taunton, TA4 1BA.
Tel: +44 (0)1823-335950